Return Policy

At Mathrubhumi Books, customer satisfaction is important to us. However,
returns will be accepted only after obtaining prior authorization from the Seller.

• No return request will be entertained unless expressly approved by us.
• Any product returned without prior authorization may be refused and returned
  to the customer at the customer’s expense.

To request a return authorization, please write to:

Your request should include:

• Order Number
• Product Name and Details
• Reason for Return
• Supporting photographs or information, if applicable

Upon reviewing your request, we will inform you whether the return has been
approved and provide further instructions, if applicable.

Mathrubhumi Books reserves the right to approve or reject any return request
at its sole discretion.

Refund Policy

Refunds are processed only for products that have been approved for return
in accordance with our Return Policy.

Once the returned product is received and inspected, we will notify you of
the approval or rejection of your refund request. If approved, the refund
will be credited to the original mode of payment used for the purchase.

Please note the following:

• Refunds are initiated only after the returned product has been received,
  verified, and approved by the Seller.
• Shipping, handling, and delivery charges, if any, are non-refundable
  unless the refund is due to an error on our part or the receipt of a
  defective or damaged product.
• Approved refunds are generally processed within 7 to 14 business days,
  subject to the policies and processing timelines of banks and payment
  service providers.
• Refund requests may be rejected if the return has not been authorized
  or if the returned product does not comply with our Return Policy.

For any queries regarding returns or refunds, please contact us at: